Gong

What Is Gong
Gong is a comprehensive revenue-AI operating system designed to capture and analyze every customer interaction—from calls and emails to virtual meetings—to help sales, revenue, and customer success teams close deals faster and more consistently. It brings together data from across your go-to-market process to provide visibility into what’s working, what’s not, and where improvements can be made. Gong is built for teams that want to move beyond gut feeling and base decisions on actual insight from real conversations.

Core Capabilities
Gong records and transcribes all forms of customer interactions and applies AI to surface patterns, behaviours, and signals that correlate with successful outcomes. It helps with coaching and onboarding by highlighting best practices and areas of improvement across teams. Forecasting and pipeline analytics deliver more accurate, real-time insights to reduce uncertainty and drive predictability. Integrations with CRM, email, meeting platforms and other tools make Gong part of the workflow, not an isolated silo. With revenue AI agents and a unified data graph, Gong enables automation, real-time action, and scalable performance.